WITH OUR PRICES SO LOW, DOES YOUR CUSTOMER SERVICE SUFFER?
The lifeblood of our business is stellar customer service. When you start with us, you’ll receive direct access to the person who’s printing your labels and overseeing your specific packing on the warehouse floor. You can usually reach your personal packer via email within minutes during business hours.
YOUR CUSTOMER IS OUR CUSTOMER, AND WE CARE AS MUCH AS YOU CARE.
A large portion of our business comes from word of mouth. As you know, people don’t give referrals to their friends unless customer service is top-notch. That’s why we get a ton of referrals. We believe in old-fashioned customer care. We’re not just a third-party service company. We’re your partner in fulfillment. It’s like having your own fulfillment branch of your company.
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